---
description: Ontdek de plus- en minpunten van BMC Helix ITSM en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [ITSM-software (IT-service management)](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [BMC Helix ITSM alternatieven](https://www.capterra.be/alternatives/164195/remedy-it-service-management)

# BMC Helix ITSM alternatieven

Canonical: https://www.capterra.be/alternatives/164195/remedy-it-service-management

> Bekijk de belangrijkste alternatieven voor BMC Helix ITSM. Vergelijk functies, beoordelingen en reviews om de beste software te vinden voor jouw behoeften.

-----

## Belangrijkste alternatieven

1. **Freshservice** — 4.6/5 (792 reviews) — Moderniseer de ondersteuning met Freshservice, een AI-native ITSM-platform dat tickets afleidt, oplossingen versnelt en IT ongecompliceerd maakt.
   - [Bekijk profiel](https://www.capterra.be/software/132997/freshservice)
   - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/132997/164195/freshservice/vs/remedy-it-service-management)
2. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is een moderne, AI-gestuurde klantenservice-oplossing met ondernemingscapaciteiten zonder de complexiteit van de onderneming.
   - [Bekijk profiel](https://www.capterra.be/software/124981/freshdesk)
   - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/124981/164195/freshdesk/vs/remedy-it-service-management)
3. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk Support is de toonaangevende, cloudgebaseerde ITSM-oplossing gebouwd op basis van het CMDB-concept.
   - [Bekijk profiel](https://www.capterra.be/software/164283/zendesk)
   - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/164195/164283/remedy-it-service-management/vs/zendesk)
4. **SysAid** — 4.5/5 (522 reviews) — Beheer moeiteloos al je ITSM-activiteiten met een bewezen IT-oplossing. Je vindt alle benodigdheden in één dashboard.
   - [Bekijk profiel](https://www.capterra.be/software/107225/sysaid)
   - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/107225/164195/sysaid/vs/remedy-it-service-management)
5. **JIRA Service Management** — 4.5/5 (775 reviews) — Jira Service Desk is servicedesk-software gebouwd voor moderne IT-teams, beschikbaar vanaf slechts $ 10 per maand. Probeer het gratis via de website\!
   - [Bekijk profiel](https://www.capterra.be/software/138769/jira-service-management)
   - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/138769/164195/jira-service-management/vs/remedy-it-service-management)
6. **LiveAgent** — 4.7/5 (1787 reviews) — Geweldige klantenservice begint met betere helpdesksoftware. Win meer klanten door uitstekende klantenservice te bieden met LiveAgent.
   - [Bekijk profiel](https://www.capterra.be/software/102188/liveagent)
   - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/102188/164195/liveagent/vs/remedy-it-service-management)
7. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Helpdeskondersteuningssoftware en tool voor asset management omvat kennisbanken, SLA-management, ticket-tracking, voorraadbeheer.
   - [Bekijk profiel](https://www.capterra.be/software/179501/manageengine-service-desk-plus)
   - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/164195/179501/remedy-it-service-management/vs/manageengine-service-desk-plus)
8. **Zoho Desk** — 4.5/5 (2214 reviews) — Stel klantenservice centraal in uw bedrijf. Maak klanten tevredener, agenten zelfstandiger en uw bedrijf gezonder.
   - [Bekijk profiel](https://www.capterra.be/software/169505/zoho-desk)
   - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/164195/169505/remedy-it-service-management/vs/zoho-desk)
9. **OTRS** — 4.4/5 (96 reviews) — Een volledig managed service-beheerpakket, inclusief ticketing, werkstroomautomatisering en notificatie voor ITSM-professionals.
   - [Bekijk profiel](https://www.capterra.be/software/127284/otrs)
   - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/127284/164195/otrs/vs/remedy-it-service-management)
10. **Issuetrak** — 4.6/5 (205 reviews) — Alles wat IT-teams nodig hebben om tickets op te lossen en bedrijfsmiddelen te volgen, zonder stress. Ondersteund door toonaangevende, in de VS gebaseerde, 24/7 technische ondersteuning.
    - [Bekijk profiel](https://www.capterra.be/software/16499/issuetrak)
    - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/16499/164195/issuetrak/vs/remedy-it-service-management)
11. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Desk is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
    - [Bekijk profiel](https://www.capterra.be/software/133392/service-desk)
    - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/133392/164195/service-desk/vs/remedy-it-service-management)
12. **TOPdesk** — 4.4/5 (111 reviews) — Ga met onze ISTM-software van stapels verzoeken naar moeiteloze IT-diensten. Standaardiseer hoe je problemen oplost en kennis vastlegt.
    - [Bekijk profiel](https://www.capterra.be/software/127562/topdesk)
    - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/127562/164195/topdesk/vs/remedy-it-service-management)
13. **Salesforce Service Cloud** — 4.5/5 (828 reviews) — Met Service Cloud bied je snelle en productieve service via de telefoon, e-mail, webchat of social media.
    - [Bekijk profiel](https://www.capterra.be/software/136189/salesforce)
    - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/136189/164195/salesforce/vs/remedy-it-service-management)
14. **Pulseway** — 4.7/5 (311 reviews) — Pulseway is bekroonde ITSM-software die is ontworpen voor efficiënt IT-servicebeheer en -levering vanaf elk apparaat dat zich het dichtst bij je bevindt.
    - [Bekijk profiel](https://www.capterra.be/software/141792/pulseway)
    - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/141792/164195/pulseway/vs/remedy-it-service-management)
15. **Zoho CRM** — 4.3/5 (6994 reviews) — Zoho CRM biedt organisaties een complete oplossing voor de hele levenscyclus van klantenrelatiebeheer.
    - [Bekijk profiel](https://www.capterra.be/software/155928/zoho-crm)
    - [Vergelijken met BMC Helix ITSM](https://www.capterra.be/compare/155928/164195/zoho-crm/vs/remedy-it-service-management)

## Gerelateerde categorieën

- [ITSM-software (IT-service management)](https://www.capterra.be/directory/30676/itsm/software)
- [IT-service software](https://www.capterra.be/directory/30672/it-service/software)
- [IT-asset management software](https://www.capterra.be/directory/30077/it-asset-management/software)
- [ IT-ticketing systemen](https://www.capterra.be/directory/32623/it-ticketing-systems-software/software)

## Links

- [Bekijk op Capterra](https://www.capterra.be/alternatives/164195/remedy-it-service-management)
- [Productprofiel bekijken](https://www.capterra.be/software/164195/remedy-it-service-management)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/alternatives/164195/remedy-it-service-management> |
| de-AT | <https://www.capterra.at/alternatives/164195/remedy-it-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164195/remedy-it-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/164195/remedy-it-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/164195/remedy-it-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/164195/remedy-it-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/164195/remedy-it-service-management> |
| en-IN | <https://www.capterra.in/alternatives/164195/remedy-it-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164195/remedy-it-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/164195/remedy-it-service-management> |
| es | <https://www.capterra.es/alternatives/164195/remedy-it-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/164195/remedy-it-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/164195/remedy-it-service-management> |
| es-CO | <https://www.capterra.co/alternatives/164195/remedy-it-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/164195/remedy-it-service-management> |
| es-DO | <https://www.capterra.do/alternatives/164195/remedy-it-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/164195/remedy-it-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/164195/remedy-it-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/164195/remedy-it-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/164195/remedy-it-service-management> |
| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/164195/remedy-it-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/164195/remedy-it-service-management> |
| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/164195/remedy-it-service-management> |

-----

## Gestructureerde gegevens

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BMC Helix ITSM","description":"Vind in één oogopslag de beste alternatieven voor BMC Helix ITSM op Capterra België. Maak een keuze uit de beste systemen en vergelijk prijzen, functies, reviews, informatie over proefversies, klantenservice en vergelijkbare producten.","url":"https://www.capterra.be/alternatives/164195/remedy-it-service-management","about":{"@id":"https://www.capterra.be/alternatives/164195/remedy-it-service-management#software"},"breadcrumb":{"@id":"https://www.capterra.be/alternatives/164195/remedy-it-service-management#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.be/alternatives/164195/remedy-it-service-management#webpage","mainEntity":{"@id":"https://www.capterra.be/alternatives/164195/remedy-it-service-management#software"},"isPartOf":{"@id":"https://www.capterra.be/#website"},"inLanguage":"nl-BE","publisher":{"@id":"https://www.capterra.be/#organization"}},{"name":"BMC Helix ITSM","url":"https://www.capterra.be/software/164195/remedy-it-service-management","@type":"SoftwareApplication","@id":"https://www.capterra.be/software/164195/remedy-it-service-management#software","publisher":{"@id":"https://www.capterra.be/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":116}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Startpagina","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM-software (IT-service management)","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"BMC Helix ITSM","position":3,"item":"/software/164195/remedy-it-service-management","@type":"ListItem"},{"name":"BMC Helix ITSM alternatieven","position":4,"item":"https://www.capterra.be/alternatives/164195/remedy-it-service-management","@type":"ListItem"}],"@id":"https://www.capterra.be/alternatives/164195/remedy-it-service-management#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"BMC Helix ITSM - Beste alternatieven - Capterra België 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.be/software/132997/freshservice","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.be/software/124981/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.be/software/164283/zendesk","@type":"ListItem"},{"name":"SysAid","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.be/software/107225/sysaid","@type":"ListItem"},{"name":"JIRA Service Management","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.be/software/138769/jira-service-management","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.be/software/102188/liveagent","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.be/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Zoho Desk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.be/software/169505/zoho-desk","@type":"ListItem"},{"name":"OTRS","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6e562-5d48-4ad9-b584-f5b7a212fbbb.png","url":"https://www.capterra.be/software/127284/otrs","@type":"ListItem"},{"name":"Issuetrak","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.capterra.be/software/16499/issuetrak","@type":"ListItem"},{"name":"InvGate Service Management","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.capterra.be/software/133392/service-desk","@type":"ListItem"},{"name":"TOPdesk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.capterra.be/software/127562/topdesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.be/software/136189/salesforce","@type":"ListItem"},{"name":"Pulseway","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24b6d480-8e57-4dff-ba99-2da2a610b851.png","url":"https://www.capterra.be/software/141792/pulseway","@type":"ListItem"},{"name":"Zoho CRM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.capterra.be/software/155928/zoho-crm","@type":"ListItem"}],"@id":"https://www.capterra.be/alternatives/164195/remedy-it-service-management#itemlist","numberOfItems":15}
</script>