---
description: Ontdek de plus- en minpunten van OTRS en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OTRS - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Helpdesk software en ticketsystemen](/directory/30008/help-desk/software) > [OTRS](/software/127284/otrs) > [OTRS alternatieven](https://www.capterra.be/alternatives/127284/otrs)

# OTRS alternatieven

Canonical: https://www.capterra.be/alternatives/127284/otrs

> Bekijk de belangrijkste alternatieven voor OTRS. Vergelijk functies, beoordelingen en reviews om de beste software te vinden voor jouw behoeften.

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## Belangrijkste alternatieven

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is eenvoudig te gebruiken klantenservice software die meer dan 40.000 bedrijven wereldwijd helpt om geweldige klantervaringen te creëren.
   - [Bekijk profiel](https://www.capterra.be/software/124981/freshdesk)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/124981/127284/freshdesk/vs/otrs)
2. **Atera** — 4.5/5 (446 reviews) — Atera is de ultieme alles-in-één RMM-software voor MSP's en IT-professionals. Vaste kosten met een onbeperkt aantal apparaten, zo eenvoudig is het. Probeer het gratis.
   - [Bekijk profiel](https://www.capterra.be/software/144309/atera)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/144309/otrs/vs/atera)
3. **Freshservice** — 4.5/5 (685 reviews) — Online ITSM-servicedesk met beheer van incidenten, problemen, veranderingen, vrijgaven en bedrijfsmiddelen, naast krachtige ticketing en automatisering.
   - [Bekijk profiel](https://www.capterra.be/software/132997/freshservice)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/132997/otrs/vs/freshservice)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Geweldige klantenservice begint met betere helpdesksoftware. Win meer klanten door uitstekende klantenservice te bieden met LiveAgent.
   - [Bekijk profiel](https://www.capterra.be/software/102188/liveagent)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/102188/127284/liveagent/vs/otrs)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk stelt bedrijven in staat om uitstekende klantenondersteuning te bieden via meerdere kanalen, waaronder e-mail, chat, telefoon en sms.
   - [Bekijk profiel](https://www.capterra.be/software/164283/zendesk)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/164283/otrs/vs/zendesk)
6. **Milvus** — 4.8/5 (298 reviews) — Intelligent beheersysteem.
   - [Bekijk profiel](https://www.capterra.be/software/202528/milvus)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/202528/otrs/vs/milvus)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Stel klantenservice centraal in uw bedrijf. Maak klanten tevredener, agenten zelfstandiger en uw bedrijf gezonder.
   - [Bekijk profiel](https://www.capterra.be/software/169505/zoho-desk)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/169505/otrs/vs/zoho-desk)
8. **SysAid** — 4.5/5 (511 reviews) — Beheer eenvoudig al je helpdeskactiviteiten met een bewezen IT-oplossing. Je vindt alle benodigdheden in één dashboard.
   - [Bekijk profiel](https://www.capterra.be/software/107225/sysaid)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/107225/127284/sysaid/vs/otrs)
9. **LiveChat** — 4.6/5 (1715 reviews) — Premium LiveChat en helpdesksoftware gebruikt door 26.000 bedrijven. Probeer LiveChat en verander je team in rocksterren in de klantenservice\!
   - [Bekijk profiel](https://www.capterra.be/software/62194/livechat)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/62194/127284/livechat/vs/otrs)
10. **JIRA Service Management** — 4.5/5 (763 reviews) — Jira Service Desk is servicedesk-software gebouwd voor moderne IT-teams, beschikbaar vanaf slechts $ 10 per maand. Probeer het gratis via de website\!
    - [Bekijk profiel](https://www.capterra.be/software/138769/jira-service-management)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/138769/otrs/vs/jira-service-management)
11. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow automatiseert je dagelijkse ondersteuningstaken en helpt je elke werkeenheid te volgen, meten en verwerken. Het is gebruiksvriendelijk en schaalbaar.
    - [Bekijk profiel](https://www.capterra.be/software/152871/servicenow)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/152871/otrs/vs/servicenow)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Helpdeskondersteuningssoftware en tool voor asset management omvat kennisbanken, SLA-management, ticket-tracking, voorraadbeheer.
    - [Bekijk profiel](https://www.capterra.be/software/179501/manageengine-service-desk-plus)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/179501/otrs/vs/manageengine-service-desk-plus)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio is een klantenserviceplatform waarmee je uitstekende klantenondersteuning kunt bieden en omzet kunt genereren met live chat en chatbots.
    - [Bekijk profiel](https://www.capterra.be/software/144040/tidio-chat)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/144040/otrs/vs/tidio-chat)
14. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Met Service Cloud bied je snelle en productieve service via de telefoon, e-mail, webchat of social media.
    - [Bekijk profiel](https://www.capterra.be/software/136189/salesforce)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/136189/otrs/vs/salesforce)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage is het IT-helpdeskplatform met de meeste recensies en de hoogste beoordelingen: lees wat de klanten zeggen\!
    - [Bekijk profiel](https://www.capterra.be/software/129478/solarwinds-service-desk)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/129478/otrs/vs/solarwinds-service-desk)

## Gerelateerde categorieën

- [Helpdesk software en ticketsystemen](https://www.capterra.be/directory/30008/help-desk/software)
- [IT-service software](https://www.capterra.be/directory/30672/it-service/software)
- [Issue tracking software](https://www.capterra.be/directory/30675/issue-tracking/software)
- [ITSM-software (IT-service management)](https://www.capterra.be/directory/30676/itsm/software)
- [Servicedesk software](https://www.capterra.be/directory/31027/service-desk/software)

## Links

- [Bekijk op Capterra](https://www.capterra.be/alternatives/127284/otrs)
- [Productprofiel bekijken](https://www.capterra.be/software/127284/otrs)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
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| en | <https://www.capterra.com/p/127284/OTRS/alternatives/> |
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| en-GB | <https://www.capterra.co.uk/alternatives/127284/otrs> |
| en-IE | <https://www.capterra.ie/alternatives/127284/otrs> |
| en-IL | <https://www.capterra.co.il/alternatives/127284/otrs> |
| en-IN | <https://www.capterra.in/alternatives/127284/otrs> |
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| es | <https://www.capterra.es/alternatives/127284/otrs> |
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| es-MX | <https://www.capterra.mx/alternatives/127284/otrs> |
| es-PA | <https://www.capterra.com.pa/alternatives/127284/otrs> |
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| it | <https://www.capterra.it/alternatives/127284/otrs> |
| nl | <https://www.capterra.nl/alternatives/127284/otrs> |
| nl-BE | <https://www.capterra.be/alternatives/127284/otrs> |
| pt | <https://www.capterra.com.br/alternatives/127284/otrs> |
| pt-PT | <https://www.capterra.pt/alternatives/127284/otrs> |

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