---
description: Ontdek de plus- en minpunten van OTRS en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OTRS - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Helpdesk software en ticketsystemen](/directory/30008/help-desk/software) > [OTRS](/software/127284/otrs) > [OTRS alternatieven](https://www.capterra.be/alternatives/127284/otrs)

# OTRS alternatieven

Canonical: https://www.capterra.be/alternatives/127284/otrs

> Bekijk de belangrijkste alternatieven voor OTRS. Vergelijk functies, beoordelingen en reviews om de beste software te vinden voor jouw behoeften.

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## Belangrijkste alternatieven

1. **Freshservice** — 4.6/5 (803 reviews) — (Gamified helpdesk + middelenbeheer) - de complicaties = Freshservice. Bovendien is de servicedesk ook klaar voor ITIL\!
   - [Bekijk profiel](https://www.capterra.be/software/132997/freshservice)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/132997/otrs/vs/freshservice)
2. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is eenvoudig te gebruiken klantenservice software die meer dan 50.000 bedrijven wereldwijd helpt om goede klantervaringen te creëren.
   - [Bekijk profiel](https://www.capterra.be/software/124981/freshdesk)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/124981/127284/freshdesk/vs/otrs)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk biedt een toonaangevende oplossing voor klantenservice.
   - [Bekijk profiel](https://www.capterra.be/software/164283/zendesk)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/164283/otrs/vs/zendesk)
4. **Milvus** — 4.8/5 (298 reviews) — Intelligent beheersysteem.
   - [Bekijk profiel](https://www.capterra.be/software/202528/milvus)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/202528/otrs/vs/milvus)
5. **LiveAgent** — 4.7/5 (1789 reviews) — Begin gratis met LiveAgent en bouw geweldige klantrelaties op met de ultieme helpdesktool voor bedrijven van elke omvang.
   - [Bekijk profiel](https://www.capterra.be/software/102188/liveagent)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/102188/127284/liveagent/vs/otrs)
6. **SysAid** — 4.5/5 (523 reviews) — SysAid helpt IT slimmer te werken, niet harder, met helpdeskautomatisering op basis van een decennium aan AI-informatie. Probeer het vandaag nog gratis.
   - [Bekijk profiel](https://www.capterra.be/software/107225/sysaid)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/107225/127284/sysaid/vs/otrs)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Stel klantenservice centraal in je bedrijf. Maak klanten tevredener, werknemers krachtiger en je bedrijf gezonder.
   - [Bekijk profiel](https://www.capterra.be/software/169505/zoho-desk)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/169505/otrs/vs/zoho-desk)
8. **JIRA Service Management** — 4.5/5 (779 reviews) — Jira Service Desk is servicedesk-software gebouwd voor moderne IT-teams, beschikbaar vanaf slechts $ 10 per maand. Probeer het gratis via de website\!
   - [Bekijk profiel](https://www.capterra.be/software/138769/jira-service-management)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/138769/otrs/vs/jira-service-management)
9. **LiveChat** — 4.6/5 (1728 reviews) — Premium LiveChat en helpdesksoftware gebruikt door 26.000 bedrijven. Probeer LiveChat en verander je team in rocksterren in de klantenservice\!
   - [Bekijk profiel](https://www.capterra.be/software/62194/livechat)
   - [Vergelijken met OTRS](https://www.capterra.be/compare/62194/127284/livechat/vs/otrs)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Helpdeskondersteuningssoftware en tool voor asset management omvat kennisbanken, SLA-management, ticket-tracking, voorraadbeheer.
    - [Bekijk profiel](https://www.capterra.be/software/179501/manageengine-service-desk-plus)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/179501/otrs/vs/manageengine-service-desk-plus)
11. **ServiceNow** — 4.5/5 (361 reviews) — ServiceNow automatiseert je dagelijkse ondersteuningstaken en helpt je elke werkeenheid te volgen, meten en verwerken. Het is gebruiksvriendelijk en schaalbaar.
    - [Bekijk profiel](https://www.capterra.be/software/152871/servicenow)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/152871/otrs/vs/servicenow)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is een helpdeskplatform waarmee je uitstekende klantenondersteuning kunt bieden en omzet kunt genereren met live chat en chatbots.
    - [Bekijk profiel](https://www.capterra.be/software/144040/tidio-chat)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/144040/otrs/vs/tidio-chat)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Service Cloud 360, een populair klantenserviceplatform, stelt bedrijven in staat om naadloze betrokkenheid te stimuleren van de klant.
    - [Bekijk profiel](https://www.capterra.be/software/136189/salesforce)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/136189/otrs/vs/salesforce)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Een servicedesk voor ondernemingen met opzettelijke AI van het juiste formaat om de oplossingstijd te verkorten. Eenvoudig te gebruiken, volledig geïntegreerd en binnen enkele dagen geïnstalleerd.
    - [Bekijk profiel](https://www.capterra.be/software/129478/solarwinds-service-desk)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/127284/129478/otrs/vs/solarwinds-service-desk)
15. **Issuetrak** — 4.6/5 (205 reviews) — Alles wat je helpdesk nodig heeft om tickets snel en gemakkelijk te sorteren en op te lossen. Ondersteund door toonaangevende, 24/7 technische ondersteuning.
    - [Bekijk profiel](https://www.capterra.be/software/16499/issuetrak)
    - [Vergelijken met OTRS](https://www.capterra.be/compare/16499/127284/issuetrak/vs/otrs)

## Gerelateerde categorieën

- [Helpdesk software en ticketsystemen](https://www.capterra.be/directory/30008/help-desk/software)
- [IT-service software](https://www.capterra.be/directory/30672/it-service/software)
- [Issue tracking software](https://www.capterra.be/directory/30675/issue-tracking/software)
- [ITSM-software (IT-service management)](https://www.capterra.be/directory/30676/itsm/software)
- [Servicedesk software](https://www.capterra.be/directory/31027/service-desk/software)

## Links

- [Bekijk op Capterra](https://www.capterra.be/alternatives/127284/otrs)
- [Productprofiel bekijken](https://www.capterra.be/software/127284/otrs)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
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| en | <https://www.capterra.com/p/127284/OTRS/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127284/otrs> |
| en-AU | <https://www.capterra.com.au/alternatives/127284/otrs> |
| en-CA | <https://www.capterra.ca/alternatives/127284/otrs> |
| en-GB | <https://www.capterra.co.uk/alternatives/127284/otrs> |
| en-IE | <https://www.capterra.ie/alternatives/127284/otrs> |
| en-IL | <https://www.capterra.co.il/alternatives/127284/otrs> |
| en-IN | <https://www.capterra.in/alternatives/127284/otrs> |
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| en-ZA | <https://www.capterra.co.za/alternatives/127284/otrs> |
| es | <https://www.capterra.es/alternatives/127284/otrs> |
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| es-MX | <https://www.capterra.mx/alternatives/127284/otrs> |
| es-PA | <https://www.capterra.com.pa/alternatives/127284/otrs> |
| es-PE | <https://www.capterra.pe/alternatives/127284/otrs> |
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| fr-LU | <https://www.capterra.lu/alternatives/127284/otrs> |
| it | <https://www.capterra.it/alternatives/127284/otrs> |
| nl | <https://www.capterra.nl/alternatives/127284/otrs> |
| nl-BE | <https://www.capterra.be/alternatives/127284/otrs> |
| pt | <https://www.capterra.com.br/alternatives/127284/otrs> |
| pt-PT | <https://www.capterra.pt/alternatives/127284/otrs> |

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