---
description: Ontdek de plus- en minpunten van Freshdesk Omni en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's  op Capterra België.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshdesk Omni - Bekijk prijzen, reviews en scores - Capterra België 2026
---

Breadcrumb: [Startpagina](/) > [Kennismanagement software](/directory/30094/knowledge-management/software) > [Freshdesk Omni](/software/1052970/Freshdesk-Omni) > [Freshdesk Omni alternatieven](https://www.capterra.be/alternatives/1052970/Freshdesk-Omni)

# Freshdesk Omni alternatieven

Canonical: https://www.capterra.be/alternatives/1052970/Freshdesk-Omni

> Bekijk de belangrijkste alternatieven voor Freshdesk Omni. Vergelijk functies, beoordelingen en reviews om de beste software te vinden voor jouw behoeften.

-----

## Belangrijkste alternatieven

1. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk is eenvoudig te gebruiken klantenservice software die meer dan 40.000 bedrijven wereldwijd helpt om geweldige klantervaringen te creëren.
   - [Bekijk profiel](https://www.capterra.be/software/124981/freshdesk)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/124981/1052970/freshdesk/vs/Freshdesk-Omni)
2. **LiveAgent** — 4.7/5 (1783 reviews) — Geweldige klantenservice begint met betere helpdesksoftware. Win meer klanten door uitstekende klantenservice te bieden met LiveAgent.
   - [Bekijk profiel](https://www.capterra.be/software/102188/liveagent)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/102188/1052970/liveagent/vs/Freshdesk-Omni)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk stelt bedrijven in staat om uitstekende klantenondersteuning te bieden via meerdere kanalen, waaronder e-mail, chat, telefoon en sms.
   - [Bekijk profiel](https://www.capterra.be/software/164283/zendesk)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/164283/1052970/zendesk/vs/Freshdesk-Omni)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is een klantenserviceplatform waarmee je uitstekende klantenondersteuning kunt bieden en omzet kunt genereren met live chat en chatbots.
   - [Bekijk profiel](https://www.capterra.be/software/144040/tidio-chat)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/144040/1052970/tidio-chat/vs/Freshdesk-Omni)
5. **Intercom** — 4.5/5 (1133 reviews) — 's Werelds eerste platform voor klantberichten dat is gericht op bedrijfsgroei
   - [Bekijk profiel](https://www.capterra.be/software/134347/intercom)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/134347/1052970/intercom/vs/Freshdesk-Omni)
6. **Zoho Desk** — 4.5/5 (2212 reviews) — Stel klantenservice centraal in uw bedrijf. Maak klanten tevredener, agenten zelfstandiger en uw bedrijf gezonder.
   - [Bekijk profiel](https://www.capterra.be/software/169505/zoho-desk)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/169505/1052970/zoho-desk/vs/Freshdesk-Omni)
7. **Yonyx** — 4.7/5 (258 reviews) — Beslissingsboomgestuurde interactieve handleidingen die op de meeste CRM-systemen kunnen worden aangesloten. Volg bedrijfsprocessen op een interactieve manier.
   - [Bekijk profiel](https://www.capterra.be/software/130406/agi-self-service)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/130406/1052970/agi-self-service/vs/Freshdesk-Omni)
8. **Hiver** — 4.7/5 (147 reviews) — Hiver helpt je bij het beheren van klantenondersteuning en verkoop rechtstreeks vanuit je Gmail. Het stelt teams in staat moeiteloos samen te werken aan gedeelde inboxen.
   - [Bekijk profiel](https://www.capterra.be/software/142975/hiver)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/142975/1052970/hiver/vs/Freshdesk-Omni)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly is een uiterst persoonlijk klantenserviceplatform dat mensen centraal stelt in een enkel, levenslang klantgesprek.
   - [Bekijk profiel](https://www.capterra.be/software/156723/gladly)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/156723/1052970/gladly/vs/Freshdesk-Omni)
10. **TeamSupport** — 4.5/5 (848 reviews) — Helpdesksoftware gebouwd voor business-to-business klantenondersteuning. Verlaag de kosten en verbeter tegelijkertijd klanttevredenheid.
    - [Bekijk profiel](https://www.capterra.be/software/87908/teamsupport)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/87908/1052970/teamsupport/vs/Freshdesk-Omni)
11. **Kustomer** — 4.6/5 (79 reviews) — Kustomer is het omnichannel SaaS CRM-platform dat de klantenservice van ondernemingen opnieuw vormgeeft om opvallende ervaringen te bieden.
    - [Bekijk profiel](https://www.capterra.be/software/158128/kustomer)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/158128/1052970/kustomer/vs/Freshdesk-Omni)
12. **Help Scout** — 4.6/5 (226 reviews) — Help Scout is een webgebaseerde helpdesk die is ontworpen voor een geweldige klantervaring.
    - [Bekijk profiel](https://www.capterra.be/software/136909/help-scout)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/136909/1052970/help-scout/vs/Freshdesk-Omni)
13. **Birdeye** — 4.7/5 (704 reviews) — Helpt bedrijven met het verzamelen, volgen en marketen van klantbeoordelingen om de online reputatie te beheren en de klantervaring te verbeteren.
    - [Bekijk profiel](https://www.capterra.be/software/152997/birdeye)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/152997/1052970/birdeye/vs/Freshdesk-Omni)
14. **Kayako** — 4.0/5 (176 reviews) — Kayako – Eenvoudige livechat om snel verbinding te maken voor klantenservice via apparaten en platforms.
    - [Bekijk profiel](https://www.capterra.be/software/80775/kayako)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/80775/1052970/kayako/vs/Freshdesk-Omni)
15. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [Bekijk profiel](https://www.capterra.be/software/192052/servicenow-customer-service-management)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.be/compare/192052/1052970/servicenow-customer-service-management/vs/Freshdesk-Omni)

## Gerelateerde categorieën

- [Kennismanagement software](https://www.capterra.be/directory/30094/knowledge-management/software)
- [Customer engagement software](https://www.capterra.be/directory/30906/customer-engagement/software)
- [Conversationele marketing software](https://www.capterra.be/directory/31562/conversational-marketing-platform/software)
- [Knowledge Base Software](https://www.capterra.be/directory/32454/knowledge-base/software)
- [Customer support software](https://www.capterra.be/directory/32315/customer-support/software)

## Links

- [Bekijk op Capterra](https://www.capterra.be/alternatives/1052970/Freshdesk-Omni)
- [Productprofiel bekijken](https://www.capterra.be/software/1052970/Freshdesk-Omni)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/alternatives/1052970/Freshdesk-Omni> |
| de-AT | <https://www.capterra.at/alternatives/1052970/Freshdesk-Omni> |
| de-CH | <https://www.capterra.ch/alternatives/1052970/Freshdesk-Omni> |
| en | <https://www.capterra.com/p/10012197/Freshworks-Customer-Service-Suite/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1052970/Freshdesk-Omni> |
| en-AU | <https://www.capterra.com.au/alternatives/1052970/Freshdesk-Omni> |
| en-CA | <https://www.capterra.ca/alternatives/1052970/Freshdesk-Omni> |
| en-GB | <https://www.capterra.co.uk/alternatives/1052970/Freshdesk-Omni> |
| en-IE | <https://www.capterra.ie/alternatives/1052970/Freshdesk-Omni> |
| en-IL | <https://www.capterra.co.il/alternatives/1052970/Freshdesk-Omni> |
| en-IN | <https://www.capterra.in/alternatives/1052970/Freshdesk-Omni> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1052970/Freshdesk-Omni> |
| en-SG | <https://www.capterra.com.sg/alternatives/1052970/Freshdesk-Omni> |
| en-ZA | <https://www.capterra.co.za/alternatives/1052970/Freshdesk-Omni> |
| es | <https://www.capterra.es/alternatives/1052970/Freshdesk-Omni> |
| es-AR | <https://www.capterra.com.ar/alternatives/1052970/Freshdesk-Omni> |
| es-CL | <https://www.capterra.cl/alternatives/1052970/Freshdesk-Omni> |
| es-CO | <https://www.capterra.co/alternatives/1052970/Freshdesk-Omni> |
| es-CR | <https://www.capterra.co.cr/alternatives/1052970/Freshdesk-Omni> |
| es-DO | <https://www.capterra.do/alternatives/1052970/Freshdesk-Omni> |
| es-EC | <https://www.capterra.ec/alternatives/1052970/Freshdesk-Omni> |
| es-MX | <https://www.capterra.mx/alternatives/1052970/Freshdesk-Omni> |
| es-PA | <https://www.capterra.com.pa/alternatives/1052970/Freshdesk-Omni> |
| es-PE | <https://www.capterra.pe/alternatives/1052970/Freshdesk-Omni> |
| fr | <https://www.capterra.fr/alternatives/1052970/Freshdesk-Omni> |
| fr-BE | <https://fr.capterra.be/alternatives/1052970/Freshdesk-Omni> |
| fr-CA | <https://fr.capterra.ca/alternatives/1052970/Freshdesk-Omni> |
| fr-LU | <https://www.capterra.lu/alternatives/1052970/Freshdesk-Omni> |
| it | <https://www.capterra.it/alternatives/1052970/Freshdesk-Omni> |
| nl | <https://www.capterra.nl/alternatives/1052970/Freshdesk-Omni> |
| nl-BE | <https://www.capterra.be/alternatives/1052970/Freshdesk-Omni> |
| pt | <https://www.capterra.com.br/alternatives/1052970/Freshdesk-Omni> |
| pt-PT | <https://www.capterra.pt/alternatives/1052970/Freshdesk-Omni> |

-----

## Gestructureerde gegevens

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshdesk Omni","description":"Vind in één oogopslag de beste alternatieven voor Freshdesk Omni op Capterra België. Maak een keuze uit de beste systemen en vergelijk prijzen, functies, reviews, informatie over proefversies, klantenservice en vergelijkbare producten.","url":"https://www.capterra.be/alternatives/1052970/Freshdesk-Omni","about":{"@id":"https://www.capterra.be/alternatives/1052970/Freshdesk-Omni#software"},"breadcrumb":{"@id":"https://www.capterra.be/alternatives/1052970/Freshdesk-Omni#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.be/alternatives/1052970/Freshdesk-Omni#webpage","mainEntity":{"@id":"https://www.capterra.be/alternatives/1052970/Freshdesk-Omni#software"},"publisher":{"@id":"https://www.capterra.be/#organization"},"inLanguage":"nl-BE","isPartOf":{"@id":"https://www.capterra.be/#website"}},{"name":"Freshdesk Omni","url":"https://www.capterra.be/software/1052970/Freshdesk-Omni","@type":"SoftwareApplication","@id":"https://www.capterra.be/software/1052970/Freshdesk-Omni#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.be/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":5,"ratingValue":3.6},"offers":{"price":"29","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Startpagina","position":1,"item":"/","@type":"ListItem"},{"name":"Kennismanagement software","position":2,"item":"/directory/30094/knowledge-management/software","@type":"ListItem"},{"name":"Freshdesk Omni","position":3,"item":"/software/1052970/Freshdesk-Omni","@type":"ListItem"},{"name":"Freshdesk Omni alternatieven","position":4,"item":"https://www.capterra.be/alternatives/1052970/Freshdesk-Omni","@type":"ListItem"}],"@id":"https://www.capterra.be/alternatives/1052970/Freshdesk-Omni#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Freshdesk Omni - Beste alternatieven - Capterra België 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.be/software/124981/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.be/software/102188/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.be/software/164283/zendesk","@type":"ListItem"},{"name":"Tidio","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.be/software/144040/tidio-chat","@type":"ListItem"},{"name":"Intercom","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.be/software/134347/intercom","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.be/software/169505/zoho-desk","@type":"ListItem"},{"name":"Yonyx","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.be/software/130406/agi-self-service","@type":"ListItem"},{"name":"Hiver","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.be/software/142975/hiver","@type":"ListItem"},{"name":"Gladly","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.be/software/156723/gladly","@type":"ListItem"},{"name":"TeamSupport","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.be/software/87908/teamsupport","@type":"ListItem"},{"name":"Kustomer","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.capterra.be/software/158128/kustomer","@type":"ListItem"},{"name":"Help Scout","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.capterra.be/software/136909/help-scout","@type":"ListItem"},{"name":"Birdeye","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.capterra.be/software/152997/birdeye","@type":"ListItem"},{"name":"Kayako","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6536be83-a240-48b4-9fd3-1c7af757f0f2.png","url":"https://www.capterra.be/software/80775/kayako","@type":"ListItem"},{"name":"ServiceNow Customer Service Management","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b84586df-7882-4b21-b98c-0b9445dea2a3.jpeg","url":"https://www.capterra.be/software/192052/servicenow-customer-service-management","@type":"ListItem"}],"@id":"https://www.capterra.be/alternatives/1052970/Freshdesk-Omni#itemlist","numberOfItems":15}
</script>
